Hydrants are part of the water distribution system and an essential part of public safety, public health, and customer service to our community.
More than 16,000 public hydrants are available to be used for fire response, flushing for water quality, testing, and authorized commercial use throughout Mecklenburg County.
If you see a damaged or leaking fire hydrant, call 311 or 704-336-7600.
Between January 2017 through 2018, any individual using a fire hydrant to draw water was required to have a Yellow Hydrant Permit Decal on the back or side of tank or equipment. Check cltwaterblog.org for the newly approved decal.
Only Charlotte Fire Department (CFD), other Fire Departments in Mecklenburg County, and Charlotte Water (CLTWater), are authorized to use hydrants without the decal on their vehicle.
What should I do if I see someone using a hydrant without a blue decal?
Call 311 or 704-336-7600 and provide:
1 – Name of the company on the vehicle
2 – Vehicle/Equipment Description
3 – License plate number
4 – Location of the occurrence
Want to learn how to apply for a decal? Find out here