Between January 2019 and 2022, any individual using a fire hydrant to draw water was required to have a Yellow Hydrant Permit Decal on the back or side of tank or equipment. Check cltwaterblog.org for the newly approved decal.
The Charlotte Water fire hydrant program provides temporary service for customers in Mecklenburg County for authorized use of public fire hydrants. Hydrants are part of the water distribution system and an essential part of public safety, public health, and customer service to our community. Charlotte Fire Department (CFD) and Charlotte Water (CLT-Water) are the only two organizations authorized access to the fire hydrants without a special permit.
You play a crucial role in the Hydrant Permit Program. If you notice someone using a fire hydrant and they don’t have the proper Hydrant Permit Decal, immediately report to Charlotte Water by calling 311 or 704-336-7600. Please provide the following information:
- Time and Location of Occurrence, include any address or cross streets.
- Description of Vehicle or Assembly, including Company Name.
- License Plate Number, Name of Operator, or description of individuals.
For more information about the Charlotte Water Hydrant Program and to obtain a permit click here.