Cam Coley CLTWater Communications

a large, white pvc case cover sits behind the utility company's backflow prevention pipe device, including brown metal valves and yellow levers, which emerges from the ground surrounding by a concrete and pvc base and green grass

What is a Backflow Prevention Assembly? Why does my house have a backflow preventer?

As we move into the summer months, it’s good to know how different aspects of your yard and lawn maintenance can impact our water system. If your home has an…

brass pressure reduction valve with brass fittings and black pointed cap and two white pipes connecting at sides

What Causes High Water Pressure and How Do I Fix It?

If you are reading this, you probably had a recent visit from a plumber. Did you know: Frequently Asked Questions Why should I care if my water pressure is more…

graphic depicting flow of water through underground pipes from pumping station to water tower to customers' homes

How Do Water Towers Work?

Charlotte Water (CLTWater) employees dedicate their efforts to delivering safe, reliable water from the river to the tap. CLTWater has 11 elevated storage tanks. Our water treatment operators fill the…

bending over by a chain link fence, a utility technician wearing orange safety vest uses a yellow rectangular device attached to the side of a yellow fire hydrant to release water causing it to spew across grass onto a commercial driveway

Unidirectional Hydrant Flushing

Charlotte Water clears mineral deposits (sediment) from water pipes by flushing water through fire hydrants. The mineral deposits in the pipes are only dislodged when the water is flowing at…

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