Need to fill a pool in Charlotte, Cornelius, Davidson, Huntersville, Matthews, Mint Hill, or Pineville? You have options…

Option 1:

Call swimming pool installation or pool supply companies to get referrals of companies who fill swimming pools. Search online for ‘swimming pool water charlotte,’ or check yellow pages under ‘swimming pools’ or ‘street cleaners.’ Consider getting more than one price estimate. If a contractor has to haul the water, it could cost a lot so make sure they explain all costs.

Option 2:

Fill from outside spigot using an existing water service.

Check past bills to calculate typical water use and how much it would cost to fill or refill the pool.

If it is an empty pool, consider filling it up halfway on one 30 day bill cycle and then fill the last half during the next billing cycle. Sewer charges apply up to 16 Ccf.

*1 Ccf = 100 cubic feet or 748 gallons of water

Option 3:

Rent a hydrant for two days if;

•            hydrant is in good working order.

•            hydrant is on your side of the street and wouldn’t restrict access to neighbor’s driveway.

•            you need at least of 15,000 gallons or 20 Ccfs.

Service requires a charge for a technician to connect water quality protection equipment and activate hydrant for rental and turn off after two days. Additionally, water consumption will be billed at the current commercial (non-residential) water rate.

Customer is required to rent or purchase an approved hose, from an independent supplier, to connect to the hydrant.

Please call (704) 400-2844 for additional information.

Option 4:

Apply for a separate water meter installed just for filling a swimming pool. View application and fees. Swimming pool meter charges start at tier 3 rate depending on amount of water used during monthly billing cycle.

How do i drain a pool?

Drain to Yard or Landscaped Area

A good option is to drain water to your yard or landscaped area if and only if you:

• Do not cause flooding or other nuisance conditions on adjacent properties (notify your neighbors first).
• Drain at a rate slow enough to not cause erosion.
• Drain at a rate slow enough and to an area that allows the water to percolate into the ground and not discharge into the storm drain system, ditch or creek. This may be difficult to do because most properties are designed to drain off site. If discharge into a storm drain or water conveyance may occur, then you must follow the practices listed under “Drain to Storm Drain System”.

Drain to Storm Drain System

• You may drain water from your pool or spa into a storm drain, ditch or creek if and only if you:
• Dechlorinate the water below 0.1 milligrams per liter by allowing it to sit for one week without adding chlorine or by using a chemical dechlorination additive. Test the chlorine level with a pool testing kit before discharging.
• Do not add other chemicals for at least one week before draining.
• Ensure the pH of the water is between 6 and 9.
• Remove or strain out algae and debris.
• Discharge at a rate slow enough to not cause erosion.
• Saltwater pools and spas may never be discharged to the storm drain system because of high chloride levels. You must choose another draining method if you have a saltwater pool or spa.

Drain to Sanitary Sewer System

• You may drain water to the sanitary sewer system as a last resort if and only if you:
• Contact Charlotte Water – System Protection to obtain authorization at 704-336-4407.
• Follow all requirements provided by the person you talk to at Charlotte Water.
• Do not discharge filter backwash to the storm drain system, but rather to a landscaped area or sanitary sewer. Some pool filters have a direct connection to the sewer system.
• Dispose of filter material and collected debris in the trash.
• Rinse filters over your lawn or landscaped area.