My Water

Your Guide to Charlotte Water’s New Customer Portal

by charlottewater
Billing, My Water, News

Managing your Charlotte Water account is now easier. The CLTWaterHub is designed with you in mind: offering a simple, secure way to view and pay your bill, track water usage,…

blue graphics image with rainbow colored half-dial with white needle indicating current drought stage: Stage 2, Mandatory

Mandatory Conservation: Understanding Charlotte’s Current Drought Conditions

Stage 2: Mandatory Conservation The Charlotte region is currently experiencing drought conditions due to ongoing dry weather and below-average rainfall across the Catawba-Wateree River Basin. The Catawba-Wateree River Basin is…

Charlotte Water Successfully Completes Water Main Repair; Detour and Stage 2 Water Restrictions Remain in Effect

CHARLOTTE, N.C. – Charlotte Water has successfully completed repairs to a 12-inch water main that broke Friday in the 1000 block of Queens Road. Because the pipe was adjacent to…

Charlotte Water Asks Customers to Further Reduce Water Use Following Major Water Main Break

CHARLOTTE, N.C. — In an abundance of caution, Charlotte Water is asking all customers to further conserve water including refraining from outdoor irrigation following a water main break in the…

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