Charlotte Water Response to COVID-19

As the community’s primary provider of drinking water, Charlotte Water realizes the vital service we provide to the community. As such, the utility has taken the following steps in these unprecedented times to further prioritize uninterrupted safe, reliable and clean drinking water service for the health and welfare of our residents. Discontinue Service Disconnections -... Continue Reading →

Five Reasons Why You Should Drink Tap Water

At Charlotte Water, we are not just employees, we are also customers. Here are a few reasons why we drink tap water too. #1 - Charlotte Water's reliable drinking water treatment plants and distribution system are award winning. Charlotte Water is a member of the Partnership for Safe Water and our main plant (Franklin) received... Continue Reading →

The Green Pole Mystery: Solved

Have you ever seen a green pole next to the road and wondered, what is this? They seem to be popping up all over the county. Turns out, those green poles are water sampling stations. In addition to testing the drinking water at our treatment plants before it travels to your home or business, we... Continue Reading →

What are disinfection byproducts?

Disinfection byproducts (DBP) are formed in our distribution system when chlorine used to disinfect drinking water reacts with naturally occurring organic matter in your water. There are many types of DBP including TTHM (trihalomethane), HAA5 (haloacetic acid), bromate and chlorite.  In all there are 9 types of DBP and 5 are regulated by the North... Continue Reading →

Water Treatment Plants are Award Winning, Again!

Congratulations to staff from Vest, Franklin and Lee Dukes Water Treatment Plants for receiving the North Carolina Area Wide Optimization Program Certificate for 2017.  The AWOP certificate was created in 2000 through a joint program between the EPA and states to help drinking water systems meet successively more stringent regulations and achieve higher levels of... Continue Reading →

Radioactivity & Water

There’s been a lot of talk recently about radioactivity in water due to nearby power plants and, in particular, coal ash. The question we want to discuss today: Does the community need to worry about radioactivity in Charlotte Water’s drinking water? The answer is no. Charlotte Water routinely monitors for radioactive materials and the test... Continue Reading →

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