As the community’s primary provider of drinking water, Charlotte Water realizes the vital service we provide to the community. As such, the utility has taken the following steps in these unprecedented times to further prioritize uninterrupted safe, reliable and clean drinking water service for the health and welfare of our residents. Discontinue Service Disconnections -... Continue Reading →
Sadly, this summer heat is not fading as we move into fall. Did you know that hot weather and your garden hose can cause funky drinking water tastes and odors in your plumbing? Here are some pro tips to help you with this issue: Disconnect the hose and run cold water from your faucet for... Continue Reading →
Disinfection byproducts (DBP) are formed in our distribution system when chlorine used to disinfect drinking water reacts with naturally occurring organic matter in your water. There are many types of DBP including TTHM (trihalomethane), HAA5 (haloacetic acid), bromate and chlorite. In all there are 9 types of DBP and 5 are regulated by the North... Continue Reading →
Charlotte Water owns and operates two drinking water intakes as the water supply for our community; one at Lake Norman and another at Mountain Island Lake. Aquatic weeds can pose a nuisance to water suppliers at their drinking water intakes by clogging pumps or as a biological contaminant that must be treated. There are a... Continue Reading →
Congratulations to staff from Vest, Franklin and Lee Dukes Water Treatment Plants for receiving the North Carolina Area Wide Optimization Program Certificate for 2017. The AWOP certificate was created in 2000 through a joint program between the EPA and states to help drinking water systems meet successively more stringent regulations and achieve higher levels of... Continue Reading →
There’s been a lot of talk recently about radioactivity in water due to nearby power plants and, in particular, coal ash. The question we want to discuss today: Does the community need to worry about radioactivity in Charlotte Water’s drinking water? The answer is no. Charlotte Water routinely monitors for radioactive materials and the test... Continue Reading →
The Sugar Creek Wastewater Treatment Plant (near Fairview and Park road intersection) experienced an electrical outage in the afternoon of Tuesday October 17, 2017, and for approximately 12 minutes discharged highly treated wastewater to Little Sugar Creek that had not completed the normal treatment process.
Charlotte Water has reviewed the information presented by the Environmental Working Group (EWG). We are disappointed that the EWG has elected to display the information in this manner.