Have A Thriving Garden With Less Water

Hi, everyone!  The Mecklenburg County Master Gardeners have been invited by Charlotte Water to provide a short series of blog posts to explore ‘Xeriscaping’ in our gardens and discover which plants are more drought tolerant for the upcoming heat of summer.  (additional articles: Drought Tolerant Flowers and Grasses, Drought Tolerant Shrubs and Perennials, and Top 10 Ways to... Continue Reading →

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How Charlotte Water Staff Prioritize Leaks

You walk out your door and see a line of water trickling down the street. (great you think, another leak in Charlotte). So you call 311 or send us a tweet to report the leak. Charlotte Water staff thank you for reporting it and say they will repair it. A few days pass by and the... Continue Reading →

Featured post

A Day in the Life: Dispatch Operator

Summer intern Jake Dube continues his adventure. This time, Jake sits in with dispatch operator Lester Gray. Jake picked his brain and learned what it means to work dispatch for Charlotte Water. You remember that one kid in school that seemed to know EVERYTHING? Every school activity, everyone's summer plans, even your secret crush? Well, that... Continue Reading →

A Day in the Life: CharMeck 311 Call Center

Summer intern, Jake Dube's adventure continues! Last week he was with CharMeck 311, sitting in with customer service representatives (CSR). Employees of 311 may not be Charlotte Water employees, but they do work for the City. In fact, of all phone calls at 311, 45% of them are Charlotte Water related. Come and join Jake... Continue Reading →

Celebrating Environmental Excellence

Charlotte Water regulates the discharge of pollutants that enter into our municipal sewer system. We monitor 58 industrial partners who are required to obtain wastewater permits which contain limits based on the pollutants discharged from the facility. On Tuesday June 18th, 2018 Charlotte Water honored the facilities that complied with their permits and those who... Continue Reading →

May 14 Update: Long Creek Wastewater Spill

After more than two weeks of construction site preparation and stabilizing bypass operations, Charlotte Water is replacing 140 feet of broken wastewater pipe north of 4100 Oakdale Road. Pipe replacement will take at least two days. “Charlotte Water continues to make progress in reducing overflows,” said Cam Coley, spokesperson for Charlotte Water. “Unfortunately in this... Continue Reading →

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