From May 1-7, 2022, Charlotte Water joined water utilities and professional organizations across the country in celebrating National Drinking Water Week. This annual awareness event is a wonderful opportunity for our entire community to recognize the vital role of water in our daily lives. Keep an eye around Charlotte's many Little Free Libraries (https://littlefreelibrary.org/) for... Continue Reading →
Charlotte Water Cares Partnership Success
Charlotte Water Delinquent Accounts Fall by 13,000 Thousand, Returning to Pre-COVID Status The Utility credits success to partnerships with community partners and available financial aid programs (Charlotte, NC) Charlotte Water, in partnership with Mecklenburg County Department of Social Services, Housing and Neighborhood Services, and local non-profits community groups such as DreamKey Partners, Crisis Assistance Ministries... Continue Reading →
Charlotte Water Announces Customer Care Program in Response to Pandemic
Charlotte Water, along with Charlotte-Mecklenburg Storm Water Services, has created the Customer Care Program. The goal of the program is to work with customers to avoid any situation where a customer is disconnected for non-payment. As the community’s supplier of water, now more than ever, Charlotte Water’s service to the community is critical to the... Continue Reading →
How Charlotte Water Staff Prioritize Leaks
You walk out your door and see a line of water trickling down the street. (great you think, another leak in Charlotte). So you call 311 or send us a tweet to report the leak. Charlotte Water staff thank you for reporting it and say they will repair it. A few days pass by and the... Continue Reading →
Downed Tree Causes Large Wastewater Spill on Long Creek
March 15, 2022 – Charlotte Water crews responded to a broken 30-inch wastewater pipe
Engineering Week & Black History Month Spotlight: Carl Wilson, Chief Engineer
This double feature spotlight is on Chief Engineer, Carl Wilson, who is the first African-American male Chief Engineer for Charlotte Water. Check out our Q&A with Carl, as he shares some of his story with us. Tell us about your background and career path – what inspired you to become an engineer? "I am from... Continue Reading →
Engineering Week Spotlight: Mark Bullins, Environmental Compliance Manager – Backflow Prevention
Mark Bullins, Environmental Compliance Manager, shares his insights with us for Engineering Week on his work with Backflow Prevention (aka Cross-Connection Control). I have been involved in Backflow Prevention, also known as Cross Connection Control, for over twenty years. As anyone who knows me will tell you, it is a subject I am passionate about.... Continue Reading →
Engineering Week Spotlight: Steve Roosen, Construction Inspector
Haley Cook, an Engineering Project Coordinator for Charlotte Water, spent the day with Steve Roosen, Construction Inspector, to learn more about the work that he does each day. Engineering Week often leads us to think about Senior Project Managers and Professional Engineers designing crucial services for our community. As a Project Coordinator, I create plan... Continue Reading →
Remount Repair Updates
February 2022 Charlotte Water Completes Remount Water Main Pipe Break Repair, New Pipe Placed into Service The newly installed pipe was treated and water quality tests were performed before pipe activation. (Charlotte, N.C.) On Monday, February 14, Charlotte Water crews reactivated the section of 36-inch ductile iron pipe newly installed under Irwin Creek near Remount... Continue Reading →
Charlotte Water invited to apply for competitive $169 million in funds from EPA WIFIA loan program
On December 3rd, the EPA announced that Charlotte Water's $169 million Mallard Creek Sewer Basin Wastewater Collection and Treatment Improvements program achieved one of 39 new invitations to the competitive Water Infrastructure Finance and Innovation Act (WIFIA) loans program. Charlotte Water is excited and proud to apply for funding under the EPA's WIFIA program. Funding... Continue Reading →