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Latest Blog Posts
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Your Guide to Charlotte Water’s New Customer Portal
Managing your Charlotte Water account is now easier. The CLTWaterHub is designed with you in mind: offering a simple, secure way to view and pay…
Mandatory Conservation: Understanding Charlotte’s Current Drought Conditions
Stage 2: Mandatory Conservation The Charlotte region is currently experiencing drought conditions due to ongoing dry weather and below-average rainfall across the Catawba-Wateree River Basin….
Charlotte Water Responding to Main Leak on East 37th Street
Hi, Queen City! We’re sharing a quick update on emergency repair work taking place in the NoDa area. Charlotte Water received reports of a water…
Neighbor Helping Neighbor: Charlotte Water Answers the Call
When emergencies impact water systems, utilities across North Carolina work together to help communities recover. That’s exactly what Charlotte Water is doing by providing assistance…
Charlotte Water Successfully Completes Water Main Repair; Detour and Stage 2 Water Restrictions Remain in Effect
CHARLOTTE, N.C. – Charlotte Water has successfully completed repairs to a 12-inch water main that broke Friday in the 1000 block of Queens Road. Because…
Charlotte Water Asks Customers to Further Reduce Water Use Following Major Water Main Break
CHARLOTTE, N.C. — In an abundance of caution, Charlotte Water is asking all customers to further conserve water including refraining from outdoor irrigation following a…
Our Most Requested Blog Posts
But it says "flushable."
So, you’ve run out of toilet paper and resorted to only using wipes. But it’s okay because you are using “flushable” wipes, right? Nope! Unfortunately,…
Understanding Homeowners Responsibility
Is it My Plumbing or Charlotte Water’s to Maintain? Where does my private plumbing start? Property owners maintain all water pipes beginning at the end…
Photos of Water and Wastewater Construction
Charlotte Water construction starting in your neighborhood? This blog is a visual guide of what to expect during different projects.
How Charlotte Water Prioritizes Leaks
You walk out your door and see a line of water trickling down the street (great, you think, another leak in Charlotte).
So, you call 311 or send us a tweet to report the leak. Charlotte Water staff thank you for reporting it and say they will repair it. A few days pass by and the leak still hasn’t been fixed. You wonder, what is the deal?
What is a Backflow Prevention Assembly? Why does my house have a backflow preventer?
As we move into the summer months, it’s good to know how different aspects of your yard and lawn maintenance can impact our water system….
How Charlotte Water Repairs Water Pipe Leaks
With more than 4,500 miles of drinking water pipe, there is always something to fix. Customers can help by calling 311 or 704-336-7600 when they…
Browse our blog archives to learn about our recent projects and our good clean water management.
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