You walk out your door and see a line of water trickling down the street. (great you think, another leak in Charlotte). So you call 311 or send us a tweet to report the leak. Charlotte Water staff thank you for reporting it and say they will repair it. A few days pass by and the... Continue Reading →
The cold weather season is here and Charlotte Water wants everyone to be prepared for the chills. Here are a few helpful tips for you and your family: Insulate pipes in unheated parts of your home and save on energy costs by insulating your water heater. Insulation materials are available at local hardware stores. Seal... Continue Reading →
Each year, NACWA recognizes the commitment, innovation and achievements of individuals and public agencies in the clean water community through their Award Programs. NACWA stands for the National Association of Clean Water Agencies. Each year NACWA presents their Peak Performance Awards. The Peak Performance Awards recognizes NACWA member agency facilities for excellence in permit compliance.... Continue Reading →
Did you know cooking grease, fats, and oils being poured down drains are a major cause of residential sanitary sewer spills resulting in unsightly, smelly, and costly messes? Oils and grease are wastes that the city's sewer system cannot handle and should not be discarded down the drain. Grease, fats, and oils will clog sewer lines... Continue Reading →
Thanksgiving means quality time with family and friends, and for some that can cause a great deal of anxiety. Politics, religion, your cousin's newest face tattoo, these are all topics that are off limits. So what do you talk about? Don't worry, Charlotte Water is here with 5 Charlotte themed conversation starters that won't rock... Continue Reading →
Please join Charlotte Water on December 14th at 8 a.m. for "Work with Water", a vendor networking event. You'll get a chance to meet other vendors as well as Charlotte Water staff. If you're not already a vendor with the City but want to work with Charlotte Water, your business can sign up on site to become... Continue Reading →
Blue hydrant permit decals will be expiring on January 31, 2019. Starting February 1st 2019, any individual using a fire hydrant to draw water must have a 2019/2022 Yellow Hydrant Permit Decal located on the back or side of their equipment. The Charlotte Water fire hydrant program provides temporary service for customers in Mecklenburg County... Continue Reading →
**updated 9/18/2018 4:25 p.m. with estimated spill volumes Charlotte, NC, September 17, 2018 — On Sunday, September 16, as Tropical Depression Florence moved through the Charlotte metro area, Charlotte Water rapid response crews responded to multiple locations for sanitary sewer overflows (SSO). Heavy rains inundated the sanitary sewer system in eight locations causing wastewater to... Continue Reading →
Your water treatment and wastewater treatment plants are equipped with generators capable of maintaining operations during extended power outages. The drinking water distribution system has a robust back-up system to allow water to flow from many locations, so water outages, even in major storm events are rare and often localized. Toilets will also continue to... Continue Reading →
