A conversation with Charlotte Water
From May 1-7, 2022, Charlotte Water joined water utilities and professional organizations across the country in celebrating National Drinking Water Week. This annual awareness event is a wonderful opportunity for our entire community to recognize the vital role of water in our daily lives. Keep an eye around Charlotte's many Little Free Libraries (https://littlefreelibrary.org/) for... Continue Reading →
Charlotte Water Delinquent Accounts Fall by 13,000 Thousand, Returning to Pre-COVID Status The Utility credits success to partnerships with community partners and available financial aid programs (Charlotte, NC) Charlotte Water, in partnership with Mecklenburg County Department of Social Services, Housing and Neighborhood Services, and local non-profits community groups such as DreamKey Partners, Crisis Assistance Ministries... Continue Reading →
Charlotte Water, along with Charlotte-Mecklenburg Storm Water Services, has created the Customer Care Program. The goal of the program is to work with customers to avoid any situation where a customer is disconnected for non-payment. As the community’s supplier of water, now more than ever, Charlotte Water’s service to the community is critical to the... Continue Reading →
So, you've run out of toilet paper and resorted to only using wipes. But it's okay because you are using "flushable" wipes, right? Nope! Unfortunately, the word "flushable" doesn't mean what you think it means... Flushable wipes do not break down Toilet paper is specifically made to break down as it travels to the wastewater... Continue Reading →
All utilities have an educational campaign to educate their customers about sanitary sewer overflows (read: wastewater spilling up over manholes into backyards, neighborhoods, creeks, and streams, GROSS). As terrible as these are, they are entirely avoidable if you avoid putting items down the drain that will cause clogs in the pipes. These items include: Grease... Continue Reading →
https://videopress.com/v/zYVmoiA4?resizeToParent=true&cover=true&preloadContent=metadata You walk out your door and see a line of water trickling down the street. (great you think, another leak in Charlotte). So, you call 311 or send us a tweet to report the leak. Charlotte Water staff thank you for reporting it and say they will repair it. A few days pass by... Continue Reading →
We're grateful for our Charlotte Water employees who work 24/7/365 so that the rest of us can enjoy the holiday. As you sit down for your Thanksgiving meal and you are pondering a unique thing to be thankful for, you can be grateful for running water and safely managed sanitation. According to the WHO and... Continue Reading →
When you reflect on jobs that people are passionate about, wastewater treatment plant operators aren't usually at the top of that list. However, the passion was palpable as I spoke with three employees at the Mallard Creek Wastewater Treatment Plant, which is currently undergoing updates and expansion due to our growing community. They have a... Continue Reading →
We are grateful for the contribution and sacrifice of Veterans and their families everywhere. We have many Veterans who work for Charlotte Water, and their service is invaluable. This Veterans Day we are highlighting some of our staff members who have shared their insights, experiences, and perspectives they have gained from their service, and the... Continue Reading →
Charlotte Water participated in the US Water Alliance's national awareness campaign called Imagine a Day Without Water by producing a series of short videos that highlight the value of water in our region and the collaboration needed to plan for things like droughts, emergencies and even the extensive growth happening in Charlotte-Mecklenburg. Our region has... Continue Reading →
Charlotte Water Adds Uplights to Our Historical Vest Water Tower in Collaboration with McCrorey Neighborhood Considered a hallmark of water facilities of the 20th century and lauded for ingenuity in function and design, the Vest Water Station symbolizes over 100 years of water and urban development history in Charlotte. In 1990, Vest Water Station received... Continue Reading →
We’re honored to be recognized by the Water Environment Federation (WEF) as a Utility of the Future Today! This is Charlotte Water’s fifth time receiving this recognition, and we are one of 34 utilities being recognized in 2022. This program recognizes utilities that exhibit sustainability and resilience in the communities they serve. Earlier this week,... Continue Reading →
The Water Environment Federation (WEF) has selected Angela Charles as a member of the class of 2022 WEF Fellows. Angela is one of 14 distinguished members in the 2022 class. This prestigious designation honors members’ contributions to the water sector as well as their professional achievements and stature. WEF Fellows are recognized in various areas... Continue Reading →
https://videopress.com/v/WErqlY8J?resizeToParent=true&cover=true&preloadContent=metadata&useAverageColor=true On Thursday, July 7th, a customer called about a manhole on Central Avenue. A rapid response crew was dispatched to investigate Thursday morning and found that the manhole needed a new top and interior cleaning due to grease build-up. Crews returned Friday and additional investigations found that the wastewater pipe was leaking 17 feet... Continue Reading →
Charlotte Water Blog 