**updated 9/18/2018 4:25 p.m. with estimated spill volumes Charlotte, NC, September 17, 2018 — On Sunday, September 16, as Tropical Depression Florence moved through the Charlotte metro area, Charlotte Water rapid response crews responded to multiple locations for sanitary sewer overflows (SSO). Heavy rains inundated the sanitary sewer system in eight locations causing wastewater to... Continue Reading →
Your water treatment and wastewater treatment plants are equipped with generators capable of maintaining operations during extended power outages. The drinking water distribution system has a robust back-up system to allow water to flow from many locations, so water outages, even in major storm events are rare and often localized. Toilets will also continue to... Continue Reading →
In advance of Hurricane Florence barreling down on the Carolinas, we have received many questions about Charlotte Water's system in the event of a major storm. Our advice: be prepared, but not worried. Charlotte Water has built redundancies into every aspect of our systems. We have backups for backups. Even in the event that power... Continue Reading →
This year, Charlotte Water completed construction on a system at McAlpine Wastewater Treatment Plant that captures and converts methane gas (a byproduct of wastewater treatment) into a fuel for electricity production and useful heat.
You walk out your door and see a line of water trickling down the street. (great you think, another leak in Charlotte). So you call 311 or send us a tweet to report the leak. Charlotte Water staff thank you for reporting it and say they will repair it. A few days pass by and the... Continue Reading →
Charlotte Water owns and operates two drinking water intakes as the water supply for our community; one at Lake Norman and another at Mountain Island Lake. Aquatic weeds can pose a nuisance to water suppliers at their drinking water intakes by clogging pumps or as a biological contaminant that must be treated. There are a... Continue Reading →
Congratulations to staff from Vest, Franklin and Lee Dukes Water Treatment Plants for receiving the North Carolina Area Wide Optimization Program Certificate for 2017. The AWOP certificate was created in 2000 through a joint program between the EPA and states to help drinking water systems meet successively more stringent regulations and achieve higher levels of... Continue Reading →
Summer intern Jake Dube continues his adventure. This time, Jake sits in with dispatch operator Lester Gray. Jake picked his brain and learned what it means to work dispatch for Charlotte Water. You remember that one kid in school that seemed to know EVERYTHING? Every school activity, everyone's summer plans, even your secret crush? Well, that... Continue Reading →
Summer intern, Jake Dube's adventure continues! Last week he was with CharMeck 311, sitting in with customer service representatives (CSR). Employees of 311 may not be Charlotte Water employees, but they do work for the City. In fact, of all phone calls at 311, 45% of them are Charlotte Water related. Come and join Jake... Continue Reading →
Charlotte Water communication intern, Jake Dube is on a quest to learn every different job at Charlotte Water. This past week he spent a day with Environmental Program Inspector: Shannon Bryne. Come and join him and his camera as they adventured along with Shannon for the day. Shannon starts out her day in the office at... Continue Reading →
