Five Reasons Why You Should Drink Tap Water

At Charlotte Water, we are not just employees, we are also customers. Here are a few reasons why we drink tap water too. #1 - Charlotte Water's reliable drinking water treatment plants and distribution system are award winning. Charlotte Water is a member of the Partnership for Safe Water and our main plant (Franklin) received... Continue Reading →

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How Charlotte Water Staff Prioritize Leaks

You walk out your door and see a line of water trickling down the street. (great you think, another leak in Charlotte). So you call 311 or send us a tweet to report the leak. Charlotte Water staff thank you for reporting it and say they will repair it. A few days pass by and the... Continue Reading →

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Charlotte Water Response to COVID-19

As the community’s primary provider of drinking water, Charlotte Water realizes the vital service we provide to the community. As such, the utility has taken the following steps in these unprecedented times to further prioritize uninterrupted safe, reliable and clean drinking water service for the health and welfare of our residents. Discontinue Service Disconnections -... Continue Reading →

But it says "flushable."

So, you've run out of toilet paper and you've resorted to only using wipes. But it's okay because you are using "flushable" wipes, right? Unfortunately, the word "flushable" doesn't mean what you think it means. Here are some other items that are technically "flushable": Technically anything is flushable, but that doesn't mean you are going... Continue Reading →

The Green Pole Mystery: Solved

Have you ever seen a green pole next to the road and wondered, what is this? They seem to be popping up all over the county. Turns out, those green poles are water sampling stations. In addition to testing the drinking water at our treatment plants before it travels to your home or business, we... Continue Reading →

Due to the spread of the novel coronavirus (COVID-19) and Center for Disease Control (CDC) recommendations for frequent hand-washing, effective immediately, and until further notice, Charlotte Water will not disconnect water service accounts for non-payment.  Those currently disconnected will be re-connected.  Charlotte Water is committed to protecting our residents and providing them consistent access to... Continue Reading →

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