How Charlotte Water Staff Prioritize Leaks

You walk out your door and see a line of water trickling down the street. (great you think, another leak in Charlotte). So you call 311 or send us a tweet to report the leak. Charlotte Water staff thank you for reporting it and say they will repair it. A few days pass by and the... Continue Reading →

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McAlpine Creek Wastewater Treatment Plant is Platinum…Again

Each year, NACWA recognizes the commitment, innovation and achievements of individuals and public agencies in the clean water community through their Award Programs. NACWA stands for the National Association of Clean Water Agencies. Each year NACWA presents their Peak Performance Awards. The Peak Performance Awards recognizes NACWA member agency facilities for excellence in permit compliance.... Continue Reading →

Keep Your Pipes Flowing Free

Did you know cooking grease, fats, and oils being poured down drains are a major cause of residential sanitary sewer spills resulting in unsightly, smelly, and costly messes? Oils and grease are wastes that the city's sewer system cannot handle and should not be discarded down the drain. Grease, fats, and oils will clog sewer lines... Continue Reading →

New Hydrant Permit Decal

Blue hydrant permit decals will be expiring on January 31, 2019. Starting February 1st 2019, any individual using a fire hydrant to draw water must have a 2019/2022 Yellow Hydrant Permit Decal located on the back or side of their equipment. The Charlotte Water fire hydrant program provides temporary service for customers in Mecklenburg County... Continue Reading →

Heavy Rains Overwhelm Wastewater System

**updated 9/18/2018 4:25 p.m. with estimated spill volumes Charlotte, NC, September 17, 2018 — On Sunday, September 16, as Tropical Depression Florence moved through the Charlotte metro area, Charlotte Water rapid response crews responded to multiple locations for sanitary sewer overflows (SSO). Heavy rains inundated the sanitary sewer system in eight locations causing wastewater to... Continue Reading →

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