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Learn more about how Charlotte Water manages water resources, infrastructure, and services in our community.
Dive into our new blog site to explore projects, investments, and stories from across the Charlotte community.
Latest Blog Posts
Check out our latest projects or activities in your community!
Stage 2 – Mandatory Water Conservation
Understanding Charlotte’s current drought conditions is key because so many communities rely on the same water system: drought conditions require a coordinated regional response.
Charlotte Water responding to water main leak
We received reports of a water main leak near the intersection of East 37th & North Davidson streets. Our team was on-site quickly to assess the situation and reduce water flow on the street.
Neighbor Helping Neighbor
Charlotte Water crews responded quickly when a community member needed urgent assistance. Their rapid action helped prevent further issues and ensured service continuity.
Our Most Requested Blog Posts
Photos of Water and Wastewater Construction
This blog post provides general information about what to expect during construction. This is not comprehensive and may not include all equipment or construction situations.
What is a Backflow Prevention Assembly?
It’s good to know how different aspects of your yard and lawn maintenance can impact our water system, particularly if your home has an irrigation system.
Understanding Homeowners’ Responsibility
Is it My Plumbing or Charlotte Water’s to Maintain? Where does my private plumbing start? Property owners maintain all water pipes beginning at the end of the meter.
How Charlotte Water Repairs Pipe Leaks
With more than 4,500 miles of drinking water pipe, there is always something to fix. Customers can help by calling Charlotte Water when they see or suspect a water leak or water main break.
But it says “flushable.”
So, you’ve run out of toilet paper and resorted to only using wipes. But it’s okay because you are using “flushable” wipes, right? Nope! Unfortunately, the word “flushable” doesn’t mean what you think.
How Charlotte Water Prioritizes Leaks
You walk out your door and see a line of water trickling down the street. (great you think, another leak in Charlotte). Simple solution: call 311 or send us a tweet to report the leak.
Browse our blog archives to learn about our recent projects and our good clean water management.
Or learn how to find out more about other services provided by Charlotte Water such as billing, wastewater facilitation, events, distance learning and more!