CHARLOTTE, N.C. — In an abundance of caution, Charlotte Water is asking all customers to further conserve water including refraining from outdoor irrigation following a water main break in the 1000 block of Queens Road.

Crews are actively responding to the break and working to isolate the damaged section of pipe and begin repairs. As a precaution, Charlotte Water is asking customers across the service area to reduce their water use while repairs are underway. These conservation efforts will help maintain adequate water pressure throughout the system and ensure reliable service for all customers.

Customers in the south Charlotte area may notice lower-than-normal water pressure while repairs are underway. Charlotte Water will provide updates as more information becomes available and will notify customers when normal water use restrictions, including irrigation, can resume.

Drinking water remains safe to use and is not impacted by the water main break.