From the River to the Tap: Billing
Before any water bill goes out, there is a long process involving a lot of people, all to make sure each bill is accurate and sent on time.
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From the River to the Tap: Pipe Repair
We go in the trenches to learn what it takes to keep the water flowing across the entire system.
From the River to the Tap: Water Quality Testing
We go out in the field to find out how Charlotte Water ensures our water is safe – across Mecklenburg County.
From the River to the Tap: Water Treatment
We’re starting with the first steps in the process, where we pull water from the lakes and treat it before it enters the distribution system.