But it says "flushable."

So, you've run out of toilet paper and you've resorted to only using wipes. But it's okay because you are using "flushable" wipes, right? Unfortunately, the word "flushable" doesn't mean what you think it means. Here are some other items that are technically "flushable": Technically anything is flushable, but that doesn't mean you are going... Continue Reading →

The Green Pole Mystery: Solved

Have you ever seen a green pole next to the road and wondered, what is this? They seem to be popping up all over the county. Turns out, those green poles are water sampling stations. In addition to testing the drinking water at our treatment plants before it travels to your home or business, we... Continue Reading →

Due to the spread of the novel coronavirus (COVID-19) and Center for Disease Control (CDC) recommendations for frequent hand-washing, effective immediately, and until further notice, Charlotte Water will not disconnect water service accounts for non-payment.  Those currently disconnected will be re-connected.  Charlotte Water is committed to protecting our residents and providing them consistent access to... Continue Reading →

Annual Wastewater Report Released

Did you know that there is an annual report for wastewater? If you answered "no" then here is all you need to know about the people who make sure your flush doesn’t become a mess. When you flush, shower, or wash dishes, the wastewater flows from your plumbing to our public wastewater network of pipes.... Continue Reading →

Flushing and the growth of the Queen City

Before cranes build the next skyscraper or apartment complex, developers must reach out to Charlotte Water to see if the wastewater infrastructure has the capacity for the increase in the-ahem-flow. From the pipes that carry your wastewater to the treatment plants, to the plants themselves, they all have a specific amount of wastewater that they... Continue Reading →

What are disinfection byproducts?

Disinfection byproducts (DBP) are formed in our distribution system when chlorine used to disinfect drinking water reacts with naturally occurring organic matter in your water. There are many types of DBP including TTHM (trihalomethane), HAA5 (haloacetic acid), bromate and chlorite.  In all there are 9 types of DBP and 5 are regulated by the North... Continue Reading →

Turbidity

Turbidity is a key water quality measurement taken at our treatment plants, fire hydrants and sampling stations throughout the 4,300 miles of drinking water pipes. Turbidity is the measure of the cloudiness of the water. Generally, it comes from soil runoff. We monitor it because it is a good indicator of the effectiveness of the filtration system. If turbidity... Continue Reading →

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