Your water treatment and wastewater treatment plants are equipped with generators capable of maintaining operations during extended power outages. The drinking water distribution system has a robust back-up system to allow water to flow from many locations, so water outages, even in major storm events are rare and often localized. Toilets will also continue to... Continue Reading →
Lake Management for Aquatic Weeds – Hydrilla
Charlotte Water owns and operates two drinking water intakes as the water supply for our community; one at Lake Norman and another at Mountain Island Lake. Aquatic weeds can pose a nuisance to water suppliers at their drinking water intakes by clogging pumps or as a biological contaminant that must be treated. There are a... Continue Reading →
A Day in the Life: Dispatch Operator
Summer intern Jake Dube continues his adventure. This time, Jake sits in with dispatch operator Lester Gray. Jake picked his brain and learned what it means to work dispatch for Charlotte Water. You remember that one kid in school that seemed to know EVERYTHING? Every school activity, everyone's summer plans, even your secret crush? Well, that... Continue Reading →
A Day in the Life: CharMeck 311 Call Center
Summer intern, Jake Dube's adventure continues! Last week he was with CharMeck 311, sitting in with customer service representatives (CSR). Employees of 311 may not be Charlotte Water employees, but they do work for the City. In fact, of all phone calls at 311, 45% of them are Charlotte Water related. Come and join Jake... Continue Reading →
A Day in the Life: Environmental Program Inspector
Charlotte Water communication intern, Jake Dube is on a quest to learn every different job at Charlotte Water. This past week he spent a day with Environmental Program Inspector: Shannon Bryne. Come and join him and his camera as they adventured along with Shannon for the day. Shannon starts out her day in the office at... Continue Reading →
A Day in the Life: Large Meter Repair Crew Chief
Summer intern Jake Dube is on a quest. Join him as he shadows Charlotte Water staff to learn about all the different things that Charlotte Water staff do in the community. Charlotte Water has 912 employees. I am going to work alongside as many as I can to learn as much as I can about... Continue Reading →
Celebrating Environmental Excellence
Charlotte Water regulates the discharge of pollutants that enter into our municipal sewer system. We monitor 58 industrial partners who are required to obtain wastewater permits which contain limits based on the pollutants discharged from the facility. On Tuesday June 18th, 2018 Charlotte Water honored the facilities that complied with their permits and those who... Continue Reading →
From the River to the Tap: Part 5
Daren Thompson is a field investigator specialist, which means he works with residential customers to determine what’s causing unusually high bills.
