In order to repair a broken water main, the location of the break has to be isolated by using pre-installed valves. There are 85,547 water main valves throughout our system. In most cases, this process requires us to turn off water access to nearby customers before working on a pressurized main. An inconvenience for some,... Continue Reading →
FY20 Wastewater Performance Report
Every year, Charlotte Water creates a report detailing how we did collecting, delivering and treating Mecklenburg County's wastewater. Here are the highlights and some thoughts about the important role wastewater treatment plays in our society. This past year we successfully collected and treated more than 99.9% of the 32 billion gallons of the community’s wastewater.... Continue Reading →
Apprenticeship Program Field Operations Boot Camp
Charlotte Water created the City of Charlotte’s first water/wastewater industry apprenticeship program to increase jobs, training, and opportunities for individuals with multiple employment barriers. The apprenticeship program is custom-designed to help individuals achieve the training and experience needed for a successful career at Charlotte Water. Our second cohort of nine apprentices started in July. After... Continue Reading →
750 Grass Carp Released in Lake Norman
Charlotte Water, in partnership with NC Department of Environmental Quality, Lake Norman Marine Commission, and Duke Energy released another 750 Grass Carp into Lake Norman. The Grass Carp are part of a broader aquatic weed management program to address the ongoing Hydrilla infestation in the lake. More information regarding the Hydrilla infestation and it's affect... Continue Reading →
Another Year of High Quality Drinking Water: 2019 Report
At Charlotte Water, we know no matter what is going on in the world we need reliable access to safe drinking water because we are customers too. We rely on the same thing we work hard every day to consistently and safely provide to over one million people. We want to be confident in its... Continue Reading →
But it says "flushable."
So, you've run out of toilet paper and you've resorted to only using wipes. But it's okay because you are using "flushable" wipes, right? Unfortunately, the word "flushable" doesn't mean what you think it means. Here are some other items that are technically "flushable": Technically anything is flushable, but that doesn't mean you are going... Continue Reading →
The Green Pole Mystery: Solved
Have you ever seen a green pole next to the road and wondered, what is this? They seem to be popping up all over the county. Turns out, those green poles are water sampling stations. In addition to testing the drinking water at our treatment plants before it travels to your home or business, we... Continue Reading →
Due to the spread of the novel coronavirus (COVID-19) and Center for Disease Control (CDC) recommendations for frequent hand-washing, effective immediately, and until further notice, Charlotte Water will not disconnect water service accounts for non-payment. Those currently disconnected will be re-connected. Charlotte Water is committed to protecting our residents and providing them consistent access to... Continue Reading →
