How Things Work

White sign with blue paint smear is background for white font in both cursive and regular font, National Drinking Water Week with a white dotted line before, May 5 to 11, 2019

From the River to the Tap: Water Treatment

We’re starting with the first steps in the process, where we pull water from the lakes and treat it before it enters the distribution system.

geyser of water plumes up from a curb along a suburban street flooding the roadway with water and mud

Cold Weather and Water Main Breaks

Charlotte Water encourages all customers to protect plumbing from freezing weather. Did you know that the water in the 4,300 miles of water mains doesn’t freeze? But, when temperatures are well…

2 utility technicians wearing orange safety vests, one with a white hard hat and other with teal baseball hat spray around manhole access point with a blue spray tank

Smoke In The Water

On occasion we conduct smoke testing to detect failures and leaks within the wastewater collection system (sewer pipes) that allow rainwater, creek water and other storm water run-off to enter the system.

rain falls across large oval concrete water filtration pond with wire fencing surrounding it

Inflow & infiltration and why it matters.

We asked Water Quality Program Administrator Shannon Sypolt to tell us a little about Inflow and Infiltration (I&I). I&I occurs when groundwater (infiltration) and stormwater (inflow) enter into our closed…

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