My Water

panoramic view of a long, still pond with autumn trees lining on each side

Your Water Quality

Because of recent events in Flint, Michigan, people around the country are starting to take notice of their local utilities and their own water quality.

Luckily, that is something we take very seriously here at Charlotte Water.

Below are some of the many reasons you don’t need to worry about the quality of your water:

5 lab technicians stand in white lab coats posing for a group photo, one person wears a black rubber apron and another holds a toy doll mascot that is grey with blue boots and gloves

Do you trust us to deliver you clean and safe drinking water?

You should! But if you are still not convinced, you may be after reading this.

Our lab staff tests your drinking water all day every day, from locations all over Mecklenburg County and beyond to ensure that when water leaves the drinking water treatment plants, it’s still the same quality when it arrives at your home or business.

row of black modern sprinkler heads have popped up to spray water on a lawn as a yellow fire hydrants stands in foreground, curbside

Charlotte Water Staff Sighted Doing The Carlton.

On July 1, we asked customers to reduce the discretionary use of water specifically by discontinuing residential car washing, refraining from filling and topping off pools and by limiting irrigation to two days a week.

arms and hands hold a metal watering can as it sprinkles water atop green lush plants in a garden

September 01, 2015 Drought Status Update

In the beginning of August, Charlotte Water staff were shoring up resources and processes in preparation for escalation to Stage Two in September.

Thanks to an increase in rain, see, rain dances really do work, we are still squarely in stage one. WOO HOO!

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