drinking water

close-up of a column of water splashing down into more water creating a series of bubbles and splashes

Why is My Water Bubbly, Cloudy, or Discolored? What is Turbidity?

A little bubbly water may catch you by surprise, but don’t worry. We didn’t change your tap to champagne. Sometimes air can get trapped inside pipes and cause temporary bubbles…

green, track driven ditch-witch sits on grassy lawn next to dirt trench dug in front of brick stairs at a white brick residence

A Cautionary Tale…Replace Your Plumbing Before It Becomes An Emergency

For years, as a Charlotte Water employee, I have encouraged customers to plan ahead for the replacement of their private plumbing, especially if their pipes are nearing 50 years. I…

Cross-section diagram of a residential water service connection showing the hydrant line, water main, service line, angle valve, meter box, tail piece, and shut-off valve. A dotted line separates Charlotte Water responsibility which is street to meter, from the homeowner responsibility which is meter to house

Understanding Homeowners Responsibility

Is it My Plumbing or Charlotte Water’s to Maintain? Where does my private plumbing start? Property owners maintain all water pipes beginning at the end of the meter, which is…

lab technician with long brown wavy hair, grey safety classes, and blue gloves holds up a beaker with clear liquid

Is fluoride in my water?

According to The U.S. Department of Health and Human Services (HHS), community water fluoridation “has led to such dramatic declines in both the prevalence and severity of tooth decay that…

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