Pipes

bending over by a chain link fence, a utility technician wearing orange safety vest uses a yellow rectangular device attached to the side of a yellow fire hydrant to release water causing it to spew across grass onto a commercial driveway

Unidirectional Hydrant Flushing

Charlotte Water clears mineral deposits (sediment) from water pipes by flushing water through fire hydrants. The mineral deposits in the pipes are only dislodged when the water is flowing at…

image of what wastewater easement looks like on a photographic map with green and white indicators

Easement 101

There is a manhole in my backyard. What does Charlotte Water (CLTWater) do to maintain pipes in my yard? CLTWater maintains a large network of sanitary sewer or wastewater pipes.…

green, track driven ditch-witch sits on grassy lawn next to dirt trench dug in front of brick stairs at a white brick residence

A Cautionary Tale…Replace Your Plumbing Before It Becomes An Emergency

For years, as a Charlotte Water employee, I have encouraged customers to plan ahead for the replacement of their private plumbing, especially if their pipes are nearing 50 years. I…

Cross-section diagram of a residential water service connection showing the hydrant line, water main, service line, angle valve, meter box, tail piece, and shut-off valve. A dotted line separates Charlotte Water responsibility which is street to meter, from the homeowner responsibility which is meter to house

Understanding Homeowners Responsibility

Is it My Plumbing or Charlotte Water’s to Maintain? Where does my private plumbing start? Property owners maintain all water pipes beginning at the end of the meter, which is…

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