Water Quality

utility technician wearing orange safety vest and blue bandana kneels green grass curbside digging with a trowel to position short section of tan hose to tie into a long white hose running along the nearby gutter

Old Infrastructure Gets A Face Lift

Charlotte water reinvests part of your water and sewer fees to replace and reline existing pipes in the oldest neighborhoods in Charlotte.

This ensures that drinking water continues to be high quality even as our infrastructure ages.

panoramic view of a long, still pond with autumn trees lining on each side

Your Water Quality

Because of recent events in Flint, Michigan, people around the country are starting to take notice of their local utilities and their own water quality.

Luckily, that is something we take very seriously here at Charlotte Water.

Below are some of the many reasons you don’t need to worry about the quality of your water:

5 lab technicians stand in white lab coats posing for a group photo, one person wears a black rubber apron and another holds a toy doll mascot that is grey with blue boots and gloves

Do you trust us to deliver you clean and safe drinking water?

You should! But if you are still not convinced, you may be after reading this.

Our lab staff tests your drinking water all day every day, from locations all over Mecklenburg County and beyond to ensure that when water leaves the drinking water treatment plants, it’s still the same quality when it arrives at your home or business.

2 utility technicians in yellow safety coats stand on a sidewalk as water is being manually released from a yellow fire hydrant via an orange two-way diversion duct into city gutters and streets

Why is There Water, Water Everywhere?

One of the more useful and effective techniques used in the water industry is to open a hydrant to let water flow.

Referred to as “flushing”, it is often seen as a waste of water especially when conservation is so important. However, flushing hydrants is one of the most important things Charlotte Water does to ensure that water used by businesses, industries, hospitals, residents, and firefighters are safe, clean and reliable.

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