You pass by dozens of them a day and probably don't think twice. Hydrants are all over our city, and some have even been here for over 100 years! This piece of infrastructure is another critical component to water access in our community. Matt Girard, Hydrant Crew Chief, shares with us some of the important... Continue Reading →

With all of the hard work that we do at Charlotte Water, someone has to make sure we are informing the public about our work. We sat down with Senior Public Information Specialist, Cam Coley, to learn more about his role and how he makes sure that we are always keeping the public informed each... Continue Reading →

Lab analysts play a critical role in our water distribution system. They are responsible for testing our water system on a daily basis, conducting approximately 195,000 tests per year! Sarah Harris, a Lab Analyst at our Environmental Services Facility, takes us around the lab to share what a typical day is like in her role.... Continue Reading →

Drinking Water Week continues as we spotlight one of our "behind-the-scenes" staff members, Letitia Harvey, a Service Dispatcher. Letitia and her team play a critical role in communicating with staff across multiple divisions to ensure water is always there when you need it. We sat down with Letitia and discussed more about her important role... Continue Reading →

As most residents are ending their day and heading off to bed, Justin Sherrill, a Water Treatment Plant Operator at the Franklin Water Treatment Plant, is just beginning his day. Justin works the third shift at the plant, which begins at 10:00pm and ends at 6:00am. He takes some time after the end of his... Continue Reading →

Happy National Drinking Water Week! This year Water Week will be celebrated from Sunday, May 2, through Saturday, May 8. Charlotte Water will be celebrating by recognizing some of our various divisions who help to exemplify this year's theme: there when you need it. Each member of our staff plays a role in providing drinking... Continue Reading →

This week, we celebrate Sunshine Week, a week established 15 years ago to promote transparency by bringing awareness to public records and their availability to residents. In honor of Sunshine Week, our Records Program Administrator, Laura Runge, shares some insights on our Records Management Team and their work. Charlotte Water’s Records Management Team is proud... Continue Reading →

Over the past year, as the world seemed to slow down and almost stop at times, it simultaneously seemed like the workload never missed a beat. As the pandemic ramped up last spring and into the summer, so did our work orders. Due to the pandemic and our crews working staggered shifts, the number of... Continue Reading →