In advance of Hurricane Florence barreling down on the Carolinas, we have received many questions about Charlotte Water's system in the event of a major storm. Our advice: be prepared, but not worried. Charlotte Water has built redundancies into every aspect of our systems. We have backups for backups. Even in the event that power... Continue Reading →
Lake Management for Aquatic Weeds – Hydrilla
Charlotte Water owns and operates two drinking water intakes as the water supply for our community; one at Lake Norman and another at Mountain Island Lake. Aquatic weeds can pose a nuisance to water suppliers at their drinking water intakes by clogging pumps or as a biological contaminant that must be treated. There are a... Continue Reading →
Water Treatment Plants are Award Winning, Again!
Congratulations to staff from Vest, Franklin and Lee Dukes Water Treatment Plants for receiving the North Carolina Area Wide Optimization Program Certificate for 2017. The AWOP certificate was created in 2000 through a joint program between the EPA and states to help drinking water systems meet successively more stringent regulations and achieve higher levels of... Continue Reading →
A Day in the Life: Dispatch Operator
Summer intern Jake Dube continues his adventure. This time, Jake sits in with dispatch operator Lester Gray. Jake picked his brain and learned what it means to work dispatch for Charlotte Water. You remember that one kid in school that seemed to know EVERYTHING? Every school activity, everyone's summer plans, even your secret crush? Well, that... Continue Reading →
A Day in the Life: CharMeck 311 Call Center
Summer intern, Jake Dube's adventure continues! Last week he was with CharMeck 311, sitting in with customer service representatives (CSR). Employees of 311 may not be Charlotte Water employees, but they do work for the City. In fact, of all phone calls at 311, 45% of them are Charlotte Water related. Come and join Jake... Continue Reading →
A Day in the Life: Environmental Program Inspector
Charlotte Water communication intern, Jake Dube is on a quest to learn every different job at Charlotte Water. This past week he spent a day with Environmental Program Inspector: Shannon Bryne. Come and join him and his camera as they adventured along with Shannon for the day. Shannon starts out her day in the office at... Continue Reading →
A Day in the Life: Large Meter Repair Crew Chief
Summer intern Jake Dube is on a quest. Join him as he shadows Charlotte Water staff to learn about all the different things that Charlotte Water staff do in the community. Charlotte Water has 912 employees. I am going to work alongside as many as I can to learn as much as I can about... Continue Reading →
Updates to Capacity and Development Fees for FY 2019
Some Charlotte Water Capacity Fees Drop In July At their June 11, 2018 meeting, the Charlotte City Council approved the Fiscal Year 2019 Budget. Along with that budget, the FY 2019 Charlotte Water fee schedule was approved. Due to legislated revisions to the methodology, some Capacity and Connection Fees are decreasing in FY 2019. The... Continue Reading →
