A Day in the Life: CharMeck 311 Call Center

Summer intern, Jake Dube's adventure continues! Last week he was with CharMeck 311, sitting in with customer service representatives (CSR). Employees of 311 may not be Charlotte Water employees, but they do work for the City. In fact, of all phone calls at 311, 45% of them are Charlotte Water related. Come and join Jake... Continue Reading →

Celebrating Environmental Excellence

Charlotte Water regulates the discharge of pollutants that enter into our municipal sewer system. We monitor 58 industrial partners who are required to obtain wastewater permits which contain limits based on the pollutants discharged from the facility. On Tuesday June 18th, 2018 Charlotte Water honored the facilities that complied with their permits and those who... Continue Reading →

May 14 Update: Long Creek Wastewater Spill

After more than two weeks of construction site preparation and stabilizing bypass operations, Charlotte Water is replacing 140 feet of broken wastewater pipe north of 4100 Oakdale Road. Pipe replacement will take at least two days. “Charlotte Water continues to make progress in reducing overflows,” said Cam Coley, spokesperson for Charlotte Water. “Unfortunately in this... Continue Reading →

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