Charlotte Water Response to COVID-19

As the community’s primary provider of drinking water, Charlotte Water realizes the vital service we provide to the community. As such, the utility has taken the following steps in these unprecedented times to further prioritize uninterrupted safe, reliable and clean drinking water service for the health and welfare of our residents. Discontinue Service Disconnections -... Continue Reading →

Five Reasons Why You Should Drink Tap Water

At Charlotte Water, we are not just employees, we are also customers. Here are a few reasons why we drink tap water too. #1 - Charlotte Water's reliable drinking water treatment plants and distribution system are award winning. Charlotte Water is a member of the Partnership for Safe Water and our main plant (Franklin) received... Continue Reading →

1600 W. Morehead St. Water Main Break

At approximately 4:30 p.m. Sunday, June 23 a water main break near the intersection of W. Morehead St. and Freedom Dr. was reported to 911. Charlotte Fire Department and Charlotte-Mecklenburg Police Department responded and quickly alerted Charlotte Water to the situation. Pavement upheaval, areas of low pressure and temporary localized flooding were caused by the... Continue Reading →

Heavy Rains Overwhelm Wastewater System

**updated 9/18/2018 4:25 p.m. with estimated spill volumes Charlotte, NC, September 17, 2018 — On Sunday, September 16, as Tropical Depression Florence moved through the Charlotte metro area, Charlotte Water rapid response crews responded to multiple locations for sanitary sewer overflows (SSO). Heavy rains inundated the sanitary sewer system in eight locations causing wastewater to... Continue Reading →

Water Treatment Plants are Award Winning, Again!

Congratulations to staff from Vest, Franklin and Lee Dukes Water Treatment Plants for receiving the North Carolina Area Wide Optimization Program Certificate for 2017.  The AWOP certificate was created in 2000 through a joint program between the EPA and states to help drinking water systems meet successively more stringent regulations and achieve higher levels of... Continue Reading →

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