When emergencies impact water systems, utilities across North Carolina work together to help communities recover. That’s exactly what Charlotte Water is doing by providing assistance to Anson County as it…
Many electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams each day. Scammers typically use phone, in-person, and online tactics to target customers.…
Charlotte Water, along with Charlotte-Mecklenburg Storm Water Services, has created the Customer Care Program. The goal of the program is to work with customers to avoid any situation where a…
As the community’s primary provider of drinking water, Charlotte Water realizes the vital service we provide to the community. As such, the utility has taken the following steps in these…