As the community’s primary provider of drinking water, Charlotte Water realizes the vital service we provide to the community. As such, the utility has taken the following steps in these unprecedented times to further prioritize uninterrupted safe, reliable and clean drinking water service for the health and welfare of our residents. Discontinue Service Disconnections -... Continue Reading →
At Charlotte Water, we are not just employees, we are also customers. Here are a few reasons why we drink tap water too. #1 - Charlotte Water's reliable drinking water treatment plants and distribution system are award winning. Charlotte Water is a member of the Partnership for Safe Water and our main plant (Franklin) received... Continue Reading →
At approximately 4:30 p.m. Sunday, June 23 a water main break near the intersection of W. Morehead St. and Freedom Dr. was reported to 911. Charlotte Fire Department and Charlotte-Mecklenburg Police Department responded and quickly alerted Charlotte Water to the situation. Pavement upheaval, areas of low pressure and temporary localized flooding were caused by the... Continue Reading →
Please join Charlotte Water on December 14th at 8 a.m. for "Work with Water", a vendor networking event. You'll get a chance to meet other vendors as well as Charlotte Water staff. If you're not already a vendor with the City but want to work with Charlotte Water, your business can sign up on site to become... Continue Reading →
**updated 9/18/2018 4:25 p.m. with estimated spill volumes Charlotte, NC, September 17, 2018 — On Sunday, September 16, as Tropical Depression Florence moved through the Charlotte metro area, Charlotte Water rapid response crews responded to multiple locations for sanitary sewer overflows (SSO). Heavy rains inundated the sanitary sewer system in eight locations causing wastewater to... Continue Reading →
In advance of Hurricane Florence barreling down on the Carolinas, we have received many questions about Charlotte Water's system in the event of a major storm. Our advice: be prepared, but not worried. Charlotte Water has built redundancies into every aspect of our systems. We have backups for backups. Even in the event that power... Continue Reading →
Congratulations to staff from Vest, Franklin and Lee Dukes Water Treatment Plants for receiving the North Carolina Area Wide Optimization Program Certificate for 2017. The AWOP certificate was created in 2000 through a joint program between the EPA and states to help drinking water systems meet successively more stringent regulations and achieve higher levels of... Continue Reading →
Some Charlotte Water Capacity Fees Drop In July At their June 11, 2018 meeting, the Charlotte City Council approved the Fiscal Year 2019 Budget. Along with that budget, the FY 2019 Charlotte Water fee schedule was approved. Due to legislated revisions to the methodology, some Capacity and Connection Fees are decreasing in FY 2019. The... Continue Reading →
