Tag Archives: award

Award-Winning Utility: A Look Back at 2020

This year has been a challenging year for all of us, in more ways than one. Even in the face of many challenges, we continued with our hard work and day-to-day operations and continued to be an award-winning utility.

As the year comes to a close, we take a moment to look back and recognize our utility and our staff for their hard work during this uncertain year. This year many award ceremonies were held virtually, including NCAWA, which held their 50th anniversary awards ceremony and recognized our utility during this conference.

McAlpine Wastewater Treatment Plant, Platinum Peak Performance Award winner (photo taken in 2019)
McDowell Wastewater Treatment Plant, Platinum Peak Performance Award winner (photo taken in 2019)

NC AWWA-WEA Awards

  • Platinum Peak Performance Award: McAlpine Wastewater Treatment Plant and McDowell Wastewater Treatment Plant
  • Gold Peak Performance Award: Sugar Creek Wastewater Treatment Plant, Mallard Creek Wastewater Treatment Plant, Oxford Glen Wastewater Treatment Plant
  • Silver Peak Performance Award: Irwin Creek Wastewater Treatment Plant, Ashe Plantation Wastewater Treatment Plant
  • Charlotte Water Deputy Director, Ron Hargrove: George Warren Fuller Award
  • Sugar Creek Wastewater Treatment Plant Supervisor, Billy Allen: Arthur Sidney Bedell Award

NC AWWA-WEA Virtual Operations Challenge & Awards

  • Women of Wastewater (represented by Muriel Steele and Trinh Nguyen): 2nd place in Division 2
  • Weir#1 (represented by Will Rice and Matthew Carter): 5th place in Division 3

Charlotte Water was also recognized as a Utility of the Future Today for the fourth year in a row. This program recognizes utilities that exhibit sustainability and resilience in the communities they serve, and this year’s recognition focused largely on partnering and engagement. We were one of 65 utilities recognized this year and one of three utilities recognized for the fourth year in a row.

We are so proud of the great work our utility has accomplished this year, and we will continue our hard work to be an award-winning utility in 2021.


For more information about our awards, please visit the awards page on our website.

Award Winning Utility: Operator Ingenuity Awards

Have you ever thought there was a better or more efficient way to get something done? Well that’s exactly what a couple of our employees thought here at Charlotte Water when they decided to create unique tools to make a part of their job easier, safer, and more cost-effective for themselves and their coworkers!

Every year, WEFTEC (The Water Environment Federation Technical Exhibit and Conference) holds their annual Operator Ingenuity Contest. This contest is open to anyone in the water industry who has developed a creative tool to use on the job. The ideal invention should be unique, cost-effective, and it should make your job easier and potentially safer. It doesn’t matter what area of water you work in, all ideas are welcome in this contest – ideas range from treatment processes, safety measures, human resources, and everything in between. In the past there have been multiple winners, based on the types of entries that are received. In 2018 there were three categories that won an award, and in 2019 there were seven categories that won an award.

Charlotte Water is proud to claim winners for each of those years. In 2018, Brian Avino, a Treatment Plant Mechanic Assistant, won for his invention of the “Goop Scoop,” and in 2019 Johanna McHone, a Plant Operator, won for her invention of the “Polymer Peeler” (or also referred to as the “Tight Squeegee”).

Brian actually created his idea before even knowing about the contest. For his invention of the “Goop Scoop,” he created a device used to remove clumps in the polymer tanks that resemble “fish eyes.” To do this, he created a sifter by drilling holes in the bottom of a plastic container, and attached it to a pole so that he could lower it into the tank for scooping. The holes in the container were small enough to drain and preserve the “good polymer” (which is very slippery) back into the tank, while also preventing a potentially dangerous spill. Prior to his invention Brian was using a mesh net to remove the “fish eyes” from the tank. This tool worked to remove them, but it also removed much of the good polymer and would often times leave behind a slippery mess.

Before his invention of the “goop scoop” Brian was using the mesh net, pictured here, to capture and remove the “fish eyes” from the tank.
Now, Brian uses the “goop scoop” to remove the “fish eyes” from the tank, preserving the good polymer and without leaving any spills behind.

Johanna’s invention was called the “Polymer Peeler.” This tool was used to peel off the polymer slime that would often build up on the insides of the tanks. She created this tool using a dust mop, a squeegee, a pipe clamp, and a zip tie. Prior to her invention, she was using a heated pressure washer that would often put her and others at risk for back-splashing of the extremely hot water and/or chemicals. The washer was also using a lot of energy and water – whereas the “Polymer Peeler” eliminates the use of both altogether.

Johanna with her invention, the “Polymer Peeler”

We are so proud of these two contest winners, and we can’t wait to see what unique entries will win in 2020!

Award-Winning Utility: The Women of Wastewater

They were the only all women’s team competing among 47 teams. They worked hard to prepare for the competition is just six short weeks. They won this year’s Spirit Award. They are Charlotte Water’s Women of Wastewater.

Katie Graham, Beth Cunningham, Muriel Steele, Trinh Nguyen, lead by their captain, Johanna McHone, formed a team known fondly as the “Women of Wastwater” or “WOW” for short. This fall, the WOW team competed at this year’s WEFTEC National Operations Challenge, and were the only all women’s team in attendance. The competition consisted of five events:

  • Collections System Event
  • Maintenance Event
  • Laboratory Event
  • Safety Event
  • Process Control Event

Each simulation event was timed, and one event included a thorough written test.

Photo credit: Jeff Frederick
Photo credit: Jeff Frederick
Photo Credit: Jeff Frederick

What is WEFTEC?

The Water Environment Federation (WEF) is the non-profit organization behind WEFTEC, which stands for the Water Environment Federation’s Technical Exhibition and Conference. The conference is the largest water conference in North America, and the exhibition is the largest annual water quality exhibition in the world. The conference consists of a wide range of topics and focus areas, promotes networking among peers, allows participants to earn professional development credit, and addresses a wide-range of water and wastewater issues and solutions. This year, WEFTEC hosted their 32nd Operations Challenge, in which the Women of Wastewater competed in for the first time.

Prepping for the competition

About six weeks before the event, the team began preparing for the competition. Their weekly prep consisted of two, four-hour practices beginning in the early hours of the morning. So some team members were beginning their workday, while others were ending the day with their practice.

What’s next for WOW?

This past week, the team competed again at NC AWWA WEA’s annual conference, and took home three 1st place trophies, out of their five events, and won 2nd place overall. After all of this year’s success, these ladies are taking a break from competing until next year. Can’t wait to see what they’ll accomplish in 2020!

McAlpine Creek Wastewater Treatment Plant is Platinum…Again

Each year, NACWA recognizes the commitment, innovation and achievements of individuals and public agencies in the clean water community through their Award Programs. NACWA stands for the National Association of Clean Water Agencies. Each year NACWA presents their Peak Performance Awards. The Peak Performance Awards recognizes NACWA member agency facilities for excellence in permit compliance. Award recipients are recognized at NACWA’s Utility Leadership Conference & Annual Meeting.

Charlotte Water’s largest wastewater treatment plant, McAlpine Creek received a Platinum Award for the 10th straight year. The Platinum Award recognizes the water agencies who demonstrated 100% compliance with permits over a consecutive five-year period.

As Charlotte Water’s largest wastewater management plant, McAlpine has a daily treatment capacity of 64 million gallons per day (MGD).  Charlotte Water has five wastewater treatment plants that treat an average of 88 Million gallons of wastewater per day, combined.

In addition to McAlpine Creek, McDowell Creek Wastewater Treatment Plant also received the NACWA Peak Performance Platinum Award. Mallard, Irwin and Sugar Creek Wastewater Treatment Plants received the gold award. For a full list of awards given to Charlotte Water, visit our website.

Ever wondered how we treat your wastewater?

WasteWaterTreatment_Infographic.png

Waste water treatment travels from your home, place of business or school through 4,300 miles of wastewater pipes to our treatment plants. The wastewater is separated into liquids and solids. The liquids are cleaned and put back into our creeks and streams, the solids are converted to biosolids.  Biosolids are nutrient-rich byproducts of wastewater treatment.

Whether it’s at McAlpine or at our four other wastewater treatment plants, staff at Charlotte Water work around the clock to make sure your wastewater is treated safely and properly. We are platinum strong!