Due to the spread of the novel coronavirus (COVID-19) and Center for Disease Control (CDC) recommendations for frequent hand-washing, effective immediately, and until further notice, Charlotte Water will not disconnect water service accounts for non-payment. Those currently disconnected will be re-connected. Charlotte Water is committed to protecting our residents and providing them consistent access to... Continue Reading →
Sadly, this summer heat is not fading as we move into fall. Did you know that hot weather and your garden hose can cause funky drinking water tastes and odors in your plumbing? Here are some pro tips to help you with this issue: Disconnect the hose and run cold water from your faucet for... Continue Reading →
Did you know that there is an annual report for wastewater? If you answered "no" then here is all you need to know about the people who make sure your flush doesn’t become a mess. When you flush, shower, or wash dishes, the wastewater flows from your plumbing to our public wastewater network of pipes.... Continue Reading →
Before cranes build the next skyscraper or apartment complex, developers must reach out to Charlotte Water to see if the wastewater infrastructure has the capacity for the increase in the-ahem-flow. From the pipes that carry your wastewater to the treatment plants, to the plants themselves, they all have a specific amount of wastewater that they... Continue Reading →
Disinfection byproducts (DBP) are formed in our distribution system when chlorine used to disinfect drinking water reacts with naturally occurring organic matter in your water. There are many types of DBP including TTHM (trihalomethane), HAA5 (haloacetic acid), bromate and chlorite. In all there are 9 types of DBP and 5 are regulated by the North... Continue Reading →
Turbidity is a key water quality measurement taken at our treatment plants, fire hydrants and sampling stations throughout the 4,300 miles of drinking water pipes. Turbidity is the measure of the cloudiness of the water. Generally, it comes from soil runoff. We monitor it because it is a good indicator of the effectiveness of the filtration system. If turbidity... Continue Reading →
To ensure harmful bacteria does not grow during the sometimes very long trip from the treatment plant to your home, we add a very small amount of chlorine to keep the water disinfected and safe to drink. Your water averages about 1.3 parts per million (ppm) of chlorine when it leaves the treatment plant and... Continue Reading →
In celebration of Charlotte’s 250th birthday, Charlotte Water has branded a water tank for the first time ever in the history of the utility. The signage on the Mallard Water Tank will serve as a gateway upon entering the city from I-85, welcoming visitors.