Tag Archives: Construction

Central Avenue Pipe Repair Update

On Thursday, July 7th, a customer called about a manhole on Central Avenue. A rapid response crew was dispatched to investigate Thursday morning and found that the manhole needed a new top and interior cleaning due to grease build-up. Crews returned Friday and additional investigations found that the wastewater pipe was leaking 17 feet below ground and the only option was to the close the road.

  • Crews set up temporary pumps to maintain wastewater service and prevent a larger wastewater spill.
  • A drinking water pipe is very close to the work area and is being relocated to reduce water outages for customers during the pipe and manhole replacement effort.
  • Two new valves were installed to maintain water service to businesses.

Traffic detours were implemented, which impacted residents in the area significantly. We understand how inconvenient they are. CLTWater made every effort to work in the zone, but a road closure was necessary to finish the work as quickly, safely, and efficiently as possible.

This is one of many areas in Charlotte that is growing. It is essential that CLTWater continues this work of maintaining and rehabilitation our critical infrastructure so it can support development in the City.


  • Friday, July 15th, 2022
    • Crews replaced a wastewater manhole due to the brick structure beginning to break.
  • Weekend
    • Storm water pipes had to be removed to complete this work and will be replaced.
    • 20 feet of drinking water pipe will be relocated and put back in service.
  • Tuesday
    • Crews will rebuild the road by adding new soil and compacting it in preparation for repaving.
    • Crews will mill and pave the road in preparation to restripe and reopen late Tuesday or Wednesday, weather permitting.

Top photos – View of collapsing manhole with a hose inside to pump wastewater out to maintain service.

Large photo – A new (red) valve was installed to turn off the water in the construction zone and keep water service on for businesses.

Engineering Week Spotlight: Steve Roosen, Construction Inspector

Haley Cook, an Engineering Project Coordinator for Charlotte Water, spent the day with Steve Roosen, Construction Inspector, to learn more about the work that he does each day.

Engineering Week often leads us to think about Senior Project Managers and Professional Engineers designing crucial services for our community. As a Project Coordinator, I create plan sheets and gather permits before construction begins. Project Managers are responsible for project feasibility, customer coordination, approving plan sheets, etc. But what happens after all those plans are signed, sealed, and approved? The project is handed to Construction Inspectors, who help turn the engineer’s pipe dreams into a functioning reality. Projects are constructed by a reputable private construction company approved by the City and supervised by a designated Construction Inspector. Inspectors are responsible for verifying the project is completed according to the plans and relaying that information to the engineer.

Steve Roosen, Construction Inspector

Steve Roosen has been with Charlotte Water for nearly 35 years as a Construction Inspector. He has overseen all kinds of water and sewer projects in all corners of the service area. Steve has most of the Charlotte Water details and specifications memorized (although he always has a copy on-site) and is confident he can tackle any problem. When asked how he navigates difficulties in the field, Steve notes, “We don’t have a problem, we never have a problem, we have a challenge.”

Challenges are few and far between for a man that has almost seen it all. The main challenge he’ll face is keeping open communication between contractors and engineers since field changes are almost inevitable. Project coordinators organize utility locates and incorporate survey data into the utility’s design. It’s our goal to make plans as realistic as possible and think of any potential issues a contractor may face. Surveys for engineering plans, however, can end up being completed up to a year before construction. Topography, underground utilities, and clients can drastically shift the construction plans before the project is complete. Steve is always happy to answer any questions about construction during the design process and lend his advice when these difficulties arise.

Steve explains how he uses a mandrel to test pipe deflection after construction is complete.

The Charlotte Water Standards are continuously improving, which results in changes to how utilities are installed and documented. Steve shares that over his years at Charlotte Water he has “seen a lot of changes, good or bad, but never been discouraged or had to carry out something [he] disagreed with. I’ve worked with great engineers and supervisors… couldn’t ask for any better. Love Charlotte Water.” His favorite part of the job is being on-site with the people he has known for many years.

Steve is usually out in the field but is always willing to lend a hand to his fellow Design and Construction team members. When Steve is not at work, you can find him on a body of water in his bass fishing boat or competing in national BASS championships.

New Hydrant Permit Decal


Between January 2019 and 2022, any individual using a fire hydrant to draw water was required to have a Yellow Hydrant Permit Decal on the back or side of tank or equipment. Check cltwaterblog.org for the newly approved decal. 

The Charlotte Water fire hydrant program provides temporary service for customers in Mecklenburg County for authorized use of public fire hydrants. Hydrants are part of the water distribution system and an essential part of public safety, public health, and customer service to our community. Charlotte Fire Department (CFD) and Charlotte Water (CLT-Water) are the only two organizations authorized access to the fire hydrants without a special permit.

You play a crucial role in the Hydrant Permit Program. If you notice someone using a fire hydrant and they don’t have the proper Hydrant Permit Decal, immediately report to Charlotte Water by calling 311 or 704-336-7600. Please provide the following information:

  1. Time and Location of Occurrence, include any address or cross streets.
  2. Description of Vehicle or Assembly, including Company Name.
  3. License Plate Number, Name of Operator, or description of individuals.

For more information about the Charlotte Water Hydrant Program and to obtain a permit click here.