Utility Scam Awareness Day
Many electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams each day. Scammers typically use phone, in-person, and online tactics to target customers.…
My Water
How to Report Unauthorized Hydrant Use
Is a company using a fire hydrant on your street? If so look for the blue hydrant decal. This decal proves they are authorized to use the hydrant and pay…
Charlotte Water Announces Customer Care Program in Response to Pandemic
Charlotte Water, along with Charlotte-Mecklenburg Storm Water Services, has created the Customer Care Program. The goal of the program is to work with customers to avoid any situation where a…
Charlotte Water Distance Learning: Home Water Audit
Activity: Track water usage for one day using our at-home water audit Age Range: Upper Elementary and older Do you ever think about how many times a day you use…