My Water

Charlotte Water Cares Partnership Success

by charlottewater
Billing, My Water

Charlotte Water Delinquent Accounts Fall by 13-Thousand, Returning to Pre-COVID Status The Utility credits success to partnerships with community partners and available financial aid programs (Charlotte, NC) Charlotte Water,…

nighttime view of a fallen tree over a creek near direct piles of a construction site

Downed Tree Causes Large Wastewater Spill on Long Creek

March 15, 2022 – Charlotte Water crews responded to a broken 30-inch wastewater pipe

Utility Scam Awareness Day

by Jennifer Frost
Billing, My Water

Many electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams each day. Scammers typically use phone, in-person, and online tactics to target customers.…

How to Report Unauthorized Hydrant Use

Is a company using a fire hydrant on your street? If so look for the blue hydrant decal. This decal proves they are authorized to use the hydrant and pay…

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