AAA Rating From Fitch Group

On Wednesday, August 3, 2017, Fitch Group affirmed Charlotte Water’s Bond Rating at AAA with a Stable Outlook. This reinforces the City’s ongoing commitment to providing high quality water and wastewater services at affordable rates.

Drinking Water Week 2017

Hundreds of Charlotte Water employees are part of that journey, and during National Drinking Water Week, May 7-13, we celebrate and recognize the vital role water plays in our community.

Fire Hydrant Decal Change

Hydrants are part of the water distribution system and an essential part of public safety, public health, and customer service to our community. More than 16,000 public hydrants are available to be used for fire response, flushing for water quality, testing, and authorized commercial use throughout Mecklenburg County. If you see a damaged or leaking... Continue Reading →

Grease Free Gets a Face Lift

All utilities have an educational campaign to educate their customers about sanitary sewer overflows (read: wastewater spilling up over manholes into backyards, neighborhoods, creeks and streams, GROSS). As terrible as these are, the are completely avoidable if you avoid putting items down the drain that will cause clogs in the pipes. These items include: Grease... Continue Reading →

Grease in Pipes Continues to Cause Sewer Spills

The FY16 Wastewater report has been released. The report summarizes activities taken by the department to successfully collect and treat the community’s wastewater before recycling it to the environment. Wastewater treatment plants treated over 30 billion gallons of wastewater during FY16. Wastewater flows through 4,244 miles of pipes to treatment plants. On occasion, blockages of... Continue Reading →

2015 Consumer Confidence Report

2015 Annual Drinking Water Quality Report Water System Number:  01-60-010 We are pleased to present to you this year's Annual Drinking Water Quality Report.  This report is a snapshot of last year’s water quality.  Included are details about your source(s) of water, what it contains, and how it compares to standards set by regulatory agencies. ... Continue Reading →

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