Who You Gonna Call? It’s 311.
If you haven’t already heard, when you have a problem or question about Charlotte or Mecklenburg services, it’s best to call 311. CharMeck 311 is the region’s customer service line…
customer service
From the River to the Tap: Billing
Before any water bill goes out, there is a long process involving a lot of people, all to make sure each bill is accurate and sent on time.