Happy National Drinking Water Week! This year Water Week will be celebrated from Sunday, May 2, through Saturday, May 8. Charlotte Water will be celebrating by recognizing some of our various divisions who help to exemplify this year's theme: there when you need it. Each member of our staff plays a role in providing drinking... Continue Reading →

This week, we celebrate Sunshine Week, a week established 15 years ago to promote transparency by bringing awareness to public records and their availability to residents. In honor of Sunshine Week, our Records Program Administrator, Laura Runge, shares some insights on our Records Management Team and their work. Charlotte Water’s Records Management Team is proud... Continue Reading →

Over the past year, as the world seemed to slow down and almost stop at times, it simultaneously seemed like the workload never missed a beat. As the pandemic ramped up last spring and into the summer, so did our work orders. Due to the pandemic and our crews working staggered shifts, the number of... Continue Reading →

In honor of Engineers Week, we asked one of our very own engineers to share their experiences and insights on their work as an engineer. This article is written by Nathan Hampton, a Senior Engineer here at Charlotte Water. Nathan shares information about the critical work of virtually testing our pipes before they are installed... Continue Reading →

In honor of Black History Month, we recognize our Charlotte Water Director, Angela Charles, who is the first African-American woman to serve as our Director. Angela has been a City of Charlotte employee since 1988 and served as the chief of operations and division manager for Charlotte Water before stepping into her role as Director... Continue Reading →

This year has been a challenging year for all of us, in more ways than one. Even in the face of many challenges, we continued with our hard work and day-to-day operations and continued to be an award-winning utility.As the year comes to a close, we take a moment to look back and recognize our... Continue Reading →

Many electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams each day. Scammers typically use phone, in-person, and online tactics to target customers. One of the most common types of utility scams involves customers receiving unsolicited telephone, electronic, or in-person communications from an individual claiming to be a... Continue Reading →

Is a company using a fire hydrant on your street?If so look for the yellow hydrant decal. This decal is proof that they are authorized to use the hydrant and paying for the water they use.  CLTWater maintains more than 17,600 hydrants throughout the county. The Charlotte Fire Department and CLTWater periodically use hydrants for... Continue Reading →