Charlotte Water regulates the discharge of pollutants that enter into our municipal sewer system. We monitor 58 industrial partners who are required to obtain wastewater permits which contain limits based on the pollutants discharged from the facility. On Tuesday June 18th, 2018 Charlotte Water honored the facilities that complied with their permits and those who... Continue Reading →
After more than two weeks of construction site preparation and stabilizing bypass operations, Charlotte Water is replacing 140 feet of broken wastewater pipe north of 4100 Oakdale Road. Pipe replacement will take at least two days. “Charlotte Water continues to make progress in reducing overflows,” said Cam Coley, spokesperson for Charlotte Water. “Unfortunately in this... Continue Reading →
Daren Thompson is a field investigator specialist, which means he works with residential customers to determine what’s causing unusually high bills.
Before any water bill goes out, there is a long process involving a lot of people, all to make sure each bill is accurate and sent on time.
We go out in the field to find out how Charlotte Water ensures our water is safe – across Mecklenburg County.
We’re starting with the first steps in the process, where we pull water from the lakes and treat it before it enters the distribution system.
Bypass Operations Last Wednesday, contractors set up large bypass lines and pumps to capture wastewater from the end of the broken pipe and pump it across the land to the nearest manhole redirecting the waste around the break. Bypass pumping allows staff to replace the pipe without interrupting service to customers or discharging additional wastewater... Continue Reading →